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Client Terms & Conditions / Event Agreement

1. Deposit & Booking

A non-refundable deposit of $100 is required to reserve a party date, together with a signed party agreement. Without this deposit, the Company has no obligation to hold the date.

2. Cancellation & Reschedule

• A three (3) week notice is required for any cancellation or reschedule. Deposits and previously paid balances are non-refundable.

• A new deposit must be paid for rescheduled parties; only the second deposit will be applied to the remaining balance.

• À la carte items must be cancelled at least two (2) weeks prior to the event; otherwise, they will be billed in full.

• For inclement weather, a 24-hour notice is required.

• The Company reserves the right to cancel at any time if safety concerns arise for staff or if conflicts occur.

• If the Company must cancel due to technical or mechanical issues with the Spa on Wheels, or circumstances beyond its reasonable control, the Client will be notified as soon as possible. The sole remedy will be rescheduling or, if not possible, a refund of payments made. No liability for incidental or consequential damages will apply.

3. Final Payment & Forms of Payment

• All outstanding balances are due prior to set-up on the day of the event (cash, Zelle; Venmo accepted with 3% fee).

• No checks accepted.

• Failure to pay in full before set-up will result in cancellation of the event without refund.

4. Guests & Hostess Fee

• Parties are priced for a minimum of 8 guests (including the birthday child). This minimum will be charged even if fewer guests attend.

• Up to 12 guests: any package may be selected.

• For 13 guests: prior approval is required, plus a $50 hostess fee in addition to per-guest charges.

• For 14 or more guests: the Designed by the Queen package is mandatory.

• If more guests attend than the final headcount, the Company does not guarantee services, favors, or activities for them.

• Siblings may join if included in the final headcount.

5. Venue & Parking

• The Client must provide a cleared driveway or venue space of at least 20 ft. prior to arrival.

• The Company will not set up on grass or mud.

• The Client is responsible for securing any permits required for truck parking.

• Any costs incurred (tickets, towing, fees) due to lack of compliance will be reimbursed by the Client.

6. Travel Fee

• Mileage is based on Google Maps from 77494 zip code.

  • 20–29 miles: $25

  • 30–39 miles: $35

  • 40+ miles: $35 for the first 39 miles + $5 per additional mile

• Service available up to 60 miles from Katy, TX. For 60+ miles, contact the Company.

7. Food & Beverages

• Tomato-based, greasy, or messy foods are not permitted (pizza is allowed).

• Drinks must be clear or light-colored (no cola or fruit punch).

• The Company is not responsible for allergic reactions related to food or drinks.

• No food or drinks are permitted inside the Spa on Wheels vehicle. Staff may remove any person found with food inside.

8. Allergies

• Products may contain tree nut, dairy, gluten, or other allergens.

• The Client is solely responsible for identifying and reporting guest allergies in advance and ensuring that guests with allergies do not consume or come into contact with allergens.

• The Company will make reasonable efforts if notified, but the Client assumes full responsibility and indemnifies the Company against any allergic incidents.

9. Set-Up, Timing & Breakdown

• No children, parents, or guests are permitted in the set-up area during preparation. Delays may shorten party time.

• Standard set-up: 10–25 minutes.

• Breakdown: 15 minutes minimum.

• For packages including tables/chairs: up to 30 minutes of cake time after spa services is included. After that, breakdown begins.

• Parties will not be extended for late arrivals, parking delays, or set-up interference. Events are scheduled back-to-back.

• Overtime: If the event exceeds allotted time, a charge of $100 per 30 minutes will apply.

• For Spa at Home: the Company will arrange set-up and pick-up times. Client must be available. A $25 set-up/breakdown fee applies.

10. Client Obligations

• Provide safe, clean areas for set-up and activities.

• Keep pets away from all set-up and party areas (never inside the truck).

• Keep children/guests away from the set-up/breakdown area.

11. Alcohol

• Alcohol is prohibited inside the Spa on Wheels.

• If alcohol is served at the venue, it must comply with all laws and required permits.

• The Client assumes full responsibility for alcohol service and consumption, including ensuring no underage drinking.

• The Company is released and indemnified from liability arising from alcohol use, even if negligence is alleged.

12. Damages & Clean-Up

• The Client is responsible for damages to Company property (truck, furniture, décor, rentals, etc.) and venue, caused by Client, guests, or invitees. Replacement costs will apply.

• The Company is not responsible for damages caused by its own staff.

• Excessive trash or unusual clean-up needs may incur a $100 fee.

• For Spa at Home, the Company is not responsible for marks or damage to walls/floors caused by temporary decorations.

13. Spa Experience Disclaimer

• Services are for entertainment purposes only.

• The Company is not a licensed cosmetology or esthetician provider and does not sell or charge for professional beauty services.

• Staff assist in playful “spa treatments” and supervision only.

• All products are purchased from third-party vendors. The Company is not responsible for allergic reactions or medical issues if allergies were not disclosed in advance.

14. Liability Disclaimer

• The Client must supervise children at all times.

• The Company assumes no responsibility for accidents, injuries, damages, or medical issues before, during, or after the event.

• By signing, the Client acknowledges and assumes all risks, and agrees to indemnify and hold harmless the Company, its owners, staff, and contractors from any liability to the fullest extent of the law.

15. Hazardous Materials

• No hazardous or volatile materials are permitted at the venue.

• The Client bears sole responsibility for damages or liability if such materials are introduced.

16. Photography

• The Company may take photos or video during events.

• Such media may be used for marketing, trade, or promotional purposes without compensation.

• No identifying information will be disclosed. Clients may request removal of specific images by email.

17. Force Majeure

• Either party may be excused if performance is prevented by acts of God, war, disasters, strikes, or regulations making the event impossible or illegal.

• The Client remains responsible for costs already incurred by the Company prior to cancellation.

18. Legal Provisions

Authority: By signing this Agreement, the Client affirms that they have the legal authority to enter into and be bound by these Terms & Conditions.

Severability: If any part of this Agreement is found invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement (Integration): This Agreement represents the full and complete understanding between the parties and supersedes any prior discussions, agreements, or understandings, whether written or oral.

Amendments: No modification of this Agreement shall be valid unless made in writing and signed by both the Client and the Company.

Assignment: The Client may not transfer or assign their rights or obligations under this Agreement without written consent from the Company. The Company may assign or subcontract its duties as needed.

Governing Law & Venue: Regardless of where the event takes place, this Agreement shall be governed by the laws of the State of Texas. Any disputes or legal matters must be resolved exclusively in Harris County, Texas, where Princess & Tiaras Spa Celebrations Co. is based.

Attorney’s Fees: In the event of litigation, the prevailing party shall be entitled to recover reasonable attorney’s fees and legal costs from the other party.

Notice: Any legal notices required under this Agreement must be delivered personally or sent by certified mail with return receipt requested to the addresses provided by the parties.

19. DIY Spa Party at home

• Package includes delivery, set-up and pick up at the agreed time.

• Spa on Wheels, staff, and helpers are not included in this package. 

• All activities are DIY and must be supervised by an adult.

• Client is responsible for ensuring a safe environment for all guests. 

• Items must be returned in good condition; missing or damaged items may incur a replacement fee.